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Frequently Asked Questions

frequently asked questions

Have a question? We're here to help.

Below are common questions we receive and the answers you're looking for. If you can't find the help you're looking for, please call or contact us.  Click a question to reveal the answer then click a new question for more answers!

You have two options: Purchase training directly on our web site. Once you find a course you want to take, click the shopping cart button. When you have all your courses selected then proceed to checkout. Contact an Account Executive directly at +971 4 42 89 440.
Yes! If you need to take a course that is not on our schedule or not available at the right time, we will work with you to find the best solution. Contact us at +971 4 42 89 440 or [email protected] to discuss available options.
We accept Visa, American Express and Master Card. We also accept Pre-Paid Training Coupons, Microsoft Software Assurance Training Vouchers (SATV) or Cisco Learning Credits.
Your credit card will be charged once your order has been confirmed.
After purchasing online, you will receive an email confirming your order submission. This is not your enrollment confirmation. Once we review your order and confirm course availability, you will receive an email with a transaction code which confirms your enrollment. It can take up to 24 hours for final confirmation.
If you need to change or cancel an online purchase please contact us directly at +971 4 42 89 440. We are happy to make any changes or cancellations in accordance with our Cancellation and Refund Policy.