Course Outline
1 - Design digital employee experiences
- Introduction
- Case study - Tailwind Traders
- Evaluate current employee experiences
- Consider employee privacy and data requirements
- Assemble business stakeholders and define goals
- Explore Viva experience areas
- Understand Viva licensing
- Knowledge check
- Summary and resources
2 - Introduction to the Microsoft Viva suite
- Introduction to Microsoft Viva
- Understand Viva apps
- Get started with Microsoft Viva
- Use Viva to keep everyone informed, included, and inspired
- Use Viva to get actionable insights to foster well-being and productivity
- Use Viva to align people's work to team and organization goals
- Use Viva to help employees learn, grow, and succeed
- Knowledge check
- Summary
3 - Introduction to Viva Connections
- Introduction
- What do users experience?
- When to use Viva Connections?
- What technical requirements must be met to deploy Viva Connections?
- Knowledge check
- Summary
4 - Plan for Viva Connections
- Introduction
- Build your team and meet requirements
- Analyze tasks and scenarios for Viva Connections
- Plan for Viva Connections Dashboard, Feed and Resources
- Plan to announce, launch, and scale adoption
- Knowledge check
- Summary
5 - Design skilling and growth experiences with Viva Learning
- Introduction
- Case study - Tailwind Traders
- Plan for Viva Learning
- Assemble Viva Learning admins and stakeholders
- Understand content sources with Viva Learning
- Coordinate setup and configuration of Viva Learning
- Develop adoption strategies for Viva Learning
- Develop an org-wide learning culture
- Knowledge check
- Summary and resources
Target Audience
Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention. Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development.